Refresh & Reuse
As a product business, one major way to reduce our impact on the environment is to ensure our stuff can be in use longer. This is why we choose quality materials; our stainless steel hardware practically lasts forever. The fabric is also very durable, however it is susceptible to normal wear and tear, fading of the colour, dirt settling in-between the fibers.
If your TugLife collar or lead is getting shabby, we offer a refresh & reuse service. We reuse the hardware of your old collar or lead, and swap the old fabric for new. You get a bright new thing, we get a repeat customer, and the hardware gets recycled.
It costs £19.50, and includes free shipping in the UK.
To refresh you pup's old gear:
- Purchase a Collar or Lead Refresh and indicate the colour you want for your new gear in the order notes
- Post your collar or lead, including the order number / your name, to:
You cover the postage to us, but shipping back to you is included in the price.
If you have a question or any of this is unclear, email firstname.lastname@example.org and I'll help you out :)